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STRESS IN THE WORKPLACE

Stress is an inevitable part of everyday life.

A certain amount of pressure is healthy, but in excess, can become debilitating and lead to tiredness and lack of energy, inability to work effectively due to lack of concentration, breakdown in relationships at work (and at home), decreased motivation and interest, physical illness, digestive disorders, such as irritable bowel syndrome, high blood pressure and coronary disease, chronic back problems, headaches and migraines, reduced immunity to viruses, all of which may result in absenteeism.

Work-related stress is increasing

Research has implicated stress in 60 -90 percent of all medical problems (Foster Higgins & Co, 1990).
Statistics released by the Health and Safety Commission (HSC) show a dramatic increase in the number of workers suffering from work related stress in Great Britain. Nearly 14 million working days were lost due to stress last year. Workplace stress cannot be eliminated, but must be managed with our workforces’ wellbeing in mind.
Each case of work-related stress, depression or anxiety related ill health leads to an average of 30.2 working days lost.
In 2006/7 work related stress, depression and anxiety cost Great Britain in excess of ₤530 million. The numbers of workers who sought medical advice for what they believed to be work related stress increased by 110,000 to an estimated 530,000.
It is the duty of employers to make sure their employees are not made ill by their work, and stress can make your employees ill. Employers who do not take stress seriously leave themselves open to compensation claims from employees who have suffered ill health from work-related stress.
The long term ill-effects from stress can be prevented by early intervention with a stress-management programme.

The benefits to the employer are:

  • Reduced absenteeism and staff turnover
  • Increased performance and productivity
  • Improved relationships at work, this improves morale
  • An effective and satisfying workplace
  • Financial gain and reduced liability to litigation
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    The benefits to individuals are:

  • Recognising and understanding the negative effect of stress
  • Discovering how to prevent stress by acquiring coping skills
  • Learning relaxation techniques to reduce tension at work and at home
  • Improved well-being, increasing ability to manage and enjoy work
  • CONFLICT RESOLUTION

    Resolving conflict rationally and effectively:
    In many cases, conflict in the workplace just seems to be a fact of life. We've all seen situations where different people with different goals and needs have come into conflict. And we've all seen the often-intense personal animosity that can result.
    The fact that conflict exists, however, is not necessarily a bad thing: As long as it is resolved effectively, it can lead to personal and professional growth.
    In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes.
    The good news is that by resolving conflict successfully, you can solve many of the problems that it has brought to the surface, as well as getting benefits that you might not at first expect:
    Increased understanding: The discussion needed to resolve conflict expands people's awareness of the situation, giving them an insight into how they can achieve their own goals without undermining those of other people;
    Increased group cohesion: When conflict is resolved effectively, team members can develop stronger mutual respect, and a renewed faith in their ability to work together; and
    Improved self-knowledge: Conflict pushes individuals to examine their goals in close detail, helping them understand the things that are most important to them, sharpening their focus, and enhancing their effectiveness.
    However, if conflict is not handled effectively, the results can be damaging. Conflicting goals can quickly turn into personal dislike. Teamwork breaks down. Talent is wasted as people disengage from their work. And it's easy to end up in a vicious downward spiral of negativity and recrimination.

    Employee Support:
    K&R Consultancy can significantly benefit the employer by:
    Reducing staff turnover/absenteeism, improved productivity, and improved staff moral and motivation.

    K&R Consultancy provide help and support to local businesses and corporate enterprises providing guidance and training in the following areas:

  • Stress management
  • Assertive training
  • Corporate mediation
  • Communication
  • Crisis management
  • Conflict resolution
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